Frequently Asked Questions
Have questions about our development process, offline-first POS systems, or working with our Mardan engineering team? Here is everything you need to know.
Is Wavonyx based in Mardan, and do you work with clients outside Mardan?
Yes. Our headquarters and primary engineering team are located at Cantt Plaza, Shop # 38-B, Mardan, KPK. We work extensively with businesses throughout Khyber Pakhtunkhwa (Peshawar, Swat, Abbottabad, Swabi), across Pakistan (Karachi, Lahore, Islamabad), and with international clients in the USA, UK, UAE, Canada, and Australia.
Do you build POS systems for small retail shops, not just big businesses?
Absolutely. We build modular POS systems scaled for single-counter retail shops, grocery stores, and pharmacies just as effectively as multi-branch retail and restaurant chains. Our solutions are designed to fit your budget and grow with your business.
Can you build software that works offline or with weak internet, common in some parts of KPK?
Yes. We build offline-first systems specifically engineered for regions with intermittent internet connectivity. All transactions, barcode scans, receipts, and khata records function completely offline and automatically sync to the cloud once an internet connection is re-established.
What is AI automation and do I need a big budget for it?
AI automation applies intelligent software to automate repetitive manual operations — like answering common customer questions on WhatsApp, parsing paper invoices, or reconciling reports. You do not need a large budget; small businesses usually start with a single high-impact automation saving 10+ hours a week and expand from there.
Do you offer custom solutions or only fixed packages?
We primarily build fully custom software tailored to your specific operational workflows, staff roles, and business rules. However, for standard website or single-store POS setups, we also offer clear milestone-based project scopes.
Can international clients work with a Mardan-based company easily?
Yes. Over the past 4+ years, Wavonyx has completed 50+ projects for international clients. We operate transparently with regular video demos, sprint milestones, clean English communication, and flexible time-zone overlap.
Who owns the code and intellectual property after the project is completed?
You do. Upon full project completion and final payment, 100% of the custom source code, design files, database architectures, and intellectual property belong exclusively to your company.
What post-launch support and warranty do you offer?
Every project includes a post-launch warranty period covering any bug fixes and performance adjustments. We also offer monthly maintenance agreements for server management, feature updates, and technical assistance.
Have a specific question about your project?
Call or message our Mardan office directly on WhatsApp or schedule a free consultation with founder Muzamil Khan.